More than ever, customers are relying on online reviews to help them figure out where to eat. For a lot of guests, eating out at a restaurant is a special occasion that doesn’t happen every day. For this reason, people want to collect as much information as possible ahead of time so they can be sure of having a memorable and delicious experience. It’s important now more than ever to increase positive online restaurant reviews.
Follow these tips on how to increase positive online restaurant reviews and watch both the glowing feedback and the customers roll in.
1. Invite Your Regulators To Review
2. Build Your Relationships With Your Clientele
3. Partner With Software That Encourages Reviews
4. Engage With Existing Positive Reviews
The online world is all about creating community and engagement — including in the world of reviews! Take a few minutes each week to respond with thanks to some of the positive reviews you’ve already received. Not only will existing reviewers appreciate the connection and make more of an effort to become repeat customers, but potential reviewers will also be more inclined to leave feedback when they see the impact it is making on the business owner and feel like they can connect with him or her on a personal level. Connecting on this level is one of the best strategies on how to increase positive online restaurant reviews.
5. Update Your Profile
If a business’s page looks inactive or out-of-date, customers won’t be motivated to leave a review since they’ll think the web page isn’t in use or of relevance to others. Monitor your online presence every couple of months as part of your marketing and branding strategy and make changes or updates as needed.
Hope you liked this blog. If you are looking to take franchise, looking for chef, new restaurant set up then SelectDine is there to help you. SelectDine is one stop solution for all your restaurant needs. Call us or visit our website to know more.